COMMUNITY MANAGER JOB DESCRIPTION

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Who are we?

Better Spaces operates at the intersection of technology and human touch. We are the leader in tenant engagement within corporate office buildings. Our platform serves to attract, retain, and develop talent for tenants and therefore for property managers. Our unique programming and beautiful space design creates relaxed and dynamic tenant experiences in a “work from home” environment. 

The Better Spaces platform is a tool for property owners and tenants to create experiences curated specifically for employees’ needs. Clients employ our app to collect anonymous data on amenity use, engagement, and building satisfaction to determine the likelihood of a tenant renewing their lease and staying in a building.

Read more about the company here.

Who are you?

You love making people’s days better. A natural problem-solver, you have a knack for seeing what needs to be done and doing it. You take initiative. You are full of energy and excel at connecting people to one another. You are resourceful and entrepreneurial. You love to organize and constantly rethink the best way to decorate and arrange the office. 

You yourself live a life with a wellness bent, and believe in the benefits of these practices. You have extensive experience leading, teaching or facilitating groups, whether as a camp counselor, teacher, brand ambassador, wellness instructor, or event runner. You have experience guiding people through physical or mental processes safely and with kind attention. You know how to foster a learning environment of trust and non-judgement. You are Yoga Teacher Certified (please indicate if you are not, there may be another role for you!)

Your background might be in hospitality, wellness, education, events, or customer service. We’re looking for a person who thrives when working in service of people, who makes people feel welcome and at ease. As a representative of the Better Spaces brand it’s most important to us to find someone who embodies our wellness, customer service, and hospitality vibe. 

You are looking for a consistent part-time position (between 10-25 hours per week) where you can grow professionally, while still having time for your other work, or life commitments. You are generally available to work between 9am-3pm two to five days per week, as well as for evening or pop up events as they come up.

Responsibilities:

  • Teach all Essential Programming, 20 minute weekly classes in Yoga, Stretching, Stress Relief, and Meditation

  • Weekly Newsletter

  • Biophilia (plant care)

  • Supply Inventory and Reporting

  • Update TV Slides daily/weekly

  • Create and facilitate Space Activations once per week during lunch hours

  • Collect feedback from tenants and communicate to the core team

  • Create positive and active relationships with Tenant Managers per each company

  • Get to know the unique interests and needs of each individual tenant company

  • Answer all emails from tenants and tenant managers about access to and use of the 575 Lounge/Studio

  • Maintain communication with vendors to make sure they can access the space and complete delivery of services/goods (ie coffee, specialty programs, etc.)

  • Assist in the planning and execution of quarterly building wide events

  • Maintain an orderly and clean space with all Better Spaces design elements in place 

  • Train tenants how to use the Better Spaces app and help them connect to meaningful experiences in the space (room bookings, relaxation, events, etc.)

To apply, email your Resume and Cover Letter to Caroline Parsons, Community Development Manager, at caroline@betterspaces.com

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